Your account number IS NOT your lot number. 

Your account number can be found on your bill under "Service ID." 

The account number will be the portion after the *

For example: If you Service ID is 0000123*SMITHJ, your account number is SMITHJ

Note: We must also have your current telephone number on file to link to your account. 

If you are using the correct account number and still having trouble registering, please call our office at 937-456-4455 to verify your telephone number.